Terms & Conditions

Welcome to Honest Appliance Repair. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

• Company — refers to Honest Appliance Repair, including its employees, contractors, and representatives.
• Client — refers to any individual or entity accessing the website or using the services of Honest Appliance Repair.
• Services — refers to the appliance repair, installation and maintenance services provided by Honest Appliance Repair.

2. Use of website

By accessing this website, you agree to:

• Use it for lawful purposes only.
• Avoid any activity that may harm, disable, or impair the functionality or security of the website.
• Not engage in unauthorised use of the website, including data mining, hacking, or scraping.

We reserve the right to block or restrict access to any user who violates these Terms.

3. Service terms

3.1 Appointments and estimates

• Service appointments must be scheduled through our website or by contacting us directly.
• Initial estimates are based on the information provided by the client and are subject to change after a thorough inspection of the appliance.
• The diagnostic fee is collected on the first visit and credited toward the repair if you proceed.

3.2 Payments

• Payment is due upon completion of the repair unless otherwise agreed in advance.
• Accepted payment methods: Cash, Credit Card, Debit, e-Transfer.

3.3 Cancellations and rescheduling

• Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.
• Failure to provide adequate notice may result in a cancellation fee.

4. Warranty

• Honest Appliance Repair provides 30 days on parts and labour for the same issue, unless otherwise specified in writing.
• The warranty does not cover damage caused by misuse, neglect, or unauthorised tampering with the appliance.
• The warranty does not cover pre-existing issues unrelated to the repair performed.
• Warranty claims must be made within the warranty period.

5. Liability limitations

While Honest Appliance Repair strives to deliver a high standard of service, we are not liable for:

• Damage resulting from pre-existing conditions or misuse of the appliance.
• Indirect, incidental, or consequential damages, including loss of data or time.
• Delays caused by factors beyond our control, such as parts unavailability or unforeseen circumstances.

Our liability is limited to the amount paid for the specific repair service.

6. Privacy

Your privacy is important to us. By using our website or services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.

7. Third-party links

Our website may include links to external websites for your convenience. Honest Appliance Repair is not responsible for the content, policies, or practices of these websites. Use them at your own discretion.

8. Changes to these Terms

We may update these Terms from time to time without prior notice. Continued use of our website or services after such updates constitutes your acceptance of the revised Terms. The latest version will always be available on this page.

9. Contact information

Phone: (416) 580-4085
Email: honestappliancerepaircanada@gmail.com
Address: 335 Grand Highland Way, Mississauga, ON L4Z 3V6